Phone Directory. Information is displayed first and foremost for the benefit of consumers. Loan is too high, interest rate is awful.. After five years I only have good things to say. Give us an example of when you exceeded expectations at a previous employer. Predatory lenders is what I call them. The estimated additional pay is $1 per hour. Hours: Mon-Fri 7am-7pm CST, Sat 7am-5pm CST. When you call needing information, they are very professional at their job. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. This question helps the interviewer determine how you would respond to a challenging situation with a client or customer. The estimated base pay is $17 per hour. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Commercial Customer Service Representative. BBB Business Profiles may not be reproduced for sales or promotional purposes. It also allows me to get feedback on my own performance as a leader.. Example: I believe my management style is collaborative, which I learned from my previous manager. The company, Regional Acceptance Corporationhttps://www.regionalacceptance.comhttps://www.regionalacceptance.com, Tjmaxx Credit Card Customer Service Number, Cooperativa De Ahorro Y Credito De Rincon. **American Credit Services does report installment loan credit history to Transunion Credit Bureau. american credit acceptance. Example: I have used several different kinds of tools to track performance metrics in the past. This change resulted in a 20% increase in closed sales.. Glassdoor has salaries, wages, tips, bonuses, and hourly pay based upon employee reports and estimates. This leaves them in a sense of limbo is what is happening and inevitably they fear the worst and may invoke fairly drastic measures. Disclosure: *Loan Amounts are based upon credit approval. Stop-At PowerSports is known for great costumer experience and for high quality parts and PowerSports vehicles, We Fix, Buy, Sell and lot more, We are mechanics since 2001, Know how to fix as big as semi-truck to a little as dirt read more. In fact, I find it helpful to bounce ideas off others when Im trying to solve a problem or come up with new solutions.. More phone numbers. Insurance Loss Payee Flagship Credit Acceptance P.O. Include: Payment Voucher & Account Number on Check. By Phone. . There is no real leading in terms of what these jobs will entail. Posted: December 24, 2022 Full-Time Overview: Summary/Objective . Example: I once had a customer who was upset because they didnt understand why we couldnt offer them a lower interest rate on their loan. Sunday Closed. Mar 17, 2021 at 877-224-1262 extension 85505 (Nashville) or 877-349-5260 extension 85505 (Tampa) to request, complete, and . No one likes the idea of repossession, and as such it is quite often avoided in an industry when fact it is a real-time occupational hazard. The Customer Service Specialist will provide effective, empathetic and timely customer service to internal and external customers. Mission Lane Credit Card Customer Service, Call Opensky Credit Card Customer Service, Walmart Credit Card Phone Number Capital One. Type. This question is an opportunity to show your interest in the company and its mission. Can you give an example of how you helped a team reach their goals? Customer Service. . 19 days ago. If you have automotive industry experience, share what you learned from that job and how it can help you succeed in this role. Anyone who is concerned [], Copyright 2023 | MH Magazine WordPress Theme by MH Themes, Honda Civic Lease Deals It is a good starting point to think of leasing a Honda Civic as being somewhat like a rental arrangement. I love doing business with ACA. It should be remembered that this type of industry will inevitably be more cutthroat than mainstream auto dealerships, even though they can be numerous similarities between the two. Box 932986 Atlanta, GA 31193-2986. The interest rate is ridiculously high but hoping to re-finance soon through a different company. 866-544-3430 Monday - Friday 8 AM - 10 PM EST Saturday 8 AM - 5 PM EST Sunday Closed View customer complaints of American Credit Acceptance, LLC, BBB helps resolve disputes with the services or products a business provides. Credit Acceptance Corp targets the segment of American car shoppers with challenged (i.e. Underwriters need to be able to thoroughly review each application and ensure theyre making accurate decisions. Is this Company only a Auto finance Company? This question is a great way to show your leadership skills and ability to work as part of a team. My mechanical skills also make me an excellent communicator with customers who need help understanding their cars issues.. Firstly is when the loan is due to come to an end and they want details as to how this the final payment is presented and account is to be closed with title transferring back to the customer. All Rights Reserved. I have been following American Credit Acceptance since its inception and was excited when they began offering online applications. Most Recent. Funding. on Is There a Minimum Credit Score for a Car Lease? Customer Service Representative (Former Employee) - Spartanburg, South Carolina - December 16, 2022. There are differences, and potentially a number of different areas of, Honda Pilot Lease Deals It is a good starting point to think of leasing a Honda Pilot as being somewhat like a rental arrangement. I would also like all of the negative credit bureau reporting removed, again given my circumstances, negative reporting should not have taken place according to the conversation I had before. background-color: #041e42; Your answer should show the interviewer how you can contribute to this culture of working together toward common goals. Online through the Customer Portal. Are you comfortable giving presentations to small groups? Are you sure you want to do this. also i was told due to covid moretorum no repo would occur. Nashville, Tennessee. With regards to the vehicle, there are no age restrictions in terms of the year of the model, and in terms of mileage, to 150,000 miles will be considered in terms of the vehicles usage. Easily apply. 2023 Credit Acceptance Corporation. width: 100%; American Credit Acceptance is a major financial institution that specialises in sub-prime lending, and offers a number and range of programs to both customers and auto dealerships. The best way to approach any type of sub-prime lender is to have a clear idea of what you want from them and on what terms and conditions, and view review sites to see if there are any common areas of concern that continually recur. .blue-bg .journal-content-article { Currently, the company carries a Zacks Rank #2 (Buy). Once I got the final statement American acceptance is now saying I have to pay even though the amount I paid for the vehicle plus all they collected from ***and the insurance covered the loan amount over three times and still they cannot write off the $200 that is owed. New American Credit Acceptance Customer Service jobs added daily. 2 7. This business is in an industry that may require professional licensing, bonding or registration. Ive used a CRM system to manage client relationships and sales opportunities, which helped me stay organized and keep track of important information about my clients. 229 reviews. Website: https://www.americancreditacceptance.com. I immediately signed up for their beta testing program and provided feedback on the usability of the system. One is the fear of individuals or websites being sued for defamation, the other is the issue of fake reviews which websites already fairly helpless to do anything about. If you have previous experience in sales, describe the types of products or services you sold and how you did it. Please send your payment at least 5 business days before your scheduled due date to allow time for mail delivery and processing. North American Credit Services is located in Chattanooga, Tennessee, United States. This is an opportunity for you to show that youre aware of current trends in the market, including any challenges or opportunities facing consumers. Similar to customer reviews, it is often difficult to get genuine feedback for a number of reasons. What do you think makes a successful manager? Privacy Notice | Terms of Service | Licensing & Consumer Information. . Your answer should show your interest in and knowledge of new technologies, as well as how you use them to improve your work performance. Urgently hiring. You can check the profile page of each professional or company to determine whether they are a paying advertiser (indicated by the word "sponsored"). Spartanburg, SC. In addition, this information does not originate from us and thus, we do not guarantee its accuracy. Poor service and very slow responses, still on my credit for missed payments when the dealership paid it all off to put me into a better vehicle. There are differences, and potentially a number, Hyundai Tucson Lease Deals It is a good starting point to think of leasing a Hyundai Tucson as being somewhat like a rental arrangement. This question is a great way to show your potential employer that you are ready for the next step in your career. You can contact them directly by phone at 866-544-3430. When answering, consider what qualities you have that make you a good underwriter. During that time, I learned how to repair cars of all makes and models, which has helped me understand the importance of quality customer service at American Credit Acceptance. Product: American Credit Acceptance Car Loans. I set the payment on the 12th so I made sure I could pay my rent on the first . Contact Customer Service. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Repo Recovery Specialist. Founded. Here's the various ways to get in touch. height: 15px; As with other types of review site, and its little genuine feedback regarding salaries or financial compensation that is of real benefit to potential employees.. That seems to be a reluctance amongst companies generally to really advertise how much they pay staff, or what other benefits they give them by way of health insurance, vacation etc. February 12, 2023 @Kimbertz41. 800-733-2654 Monday Friday 8 a.m. 7 p.m. (CT) ; Other locations. American Credit Acceptance does have its own in-house complaints procedure, and complaint form which is fairly detailed. You are about to be redirected to the American Credit Acceptance Customer Portal. Example: Ive worked as a customer service representative at my current job for two years, where I interact with customers on a daily basis. Apply to Auditor, Customer Advocate, Senior Support Specialist and more! ACA Customer Portal - Login. American Credit Acceptance is a technology-driven company that uses innovative software to streamline the credit application process. Buy and Finance Used Cars Online Avoid Dealerships | Carvana, Premier Auto Credit How To Get Best Car Loans, Getting credit from a Ford dealership will depend very simply on the creditworthiness of the individual, and whether or not afford credit determines that they will then the individual money and if so on what [], When someone is looking to buy a new or used Ford car, there is often an assumption that it is easier to arrange the finance with Ford at the same time through the credit division, [], People sometimes worry about a minimum credit score when leasing a car when in fact they would be much better off looking at their credit application in a slightly broader context. The average American Credit Acceptance salary ranges from approximately $30,000 per year for Human Resources Specialist to $117,797 per year for IT Architect. Select "Phone Preferences". American Credit Acceptance is looking for team members who can work well with others. Pay your Credit Acceptance bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. Loan is too high, interest rate is awful.. 1,001-5,000 employees. 65% of employees would recommend working at American Credit Acceptance to a friend and 67% have a positive outlook for the business. Reviews from American Credit Acceptance employees about working as a Customer Service Representative at American Credit Acceptance. Spartanburg, SC 29302 (Converse Heights area) $40K - $50.7K a year (Estimated) Full-time. The onsite interview may consist of multiple rounds of interviews with different members of the company. Dont go with them . On my account I was told fees would be waived given my circumstances. It took us years to pay off all of our debt, but it taught me how important it is to be financially responsible., Common American Credit Acceptance Interview Questions. Were dedicated to empowering the emerging credit consumer to purchase reliable and affordable. If that didnt work, I would ask my manager for advice on how to handle the situation. Realistically this is likely to be something they are able to do. Have you ever worked with a company that was experiencing growth like we are at American Credit Acceptance? Box 965 Chadds Ford, PA 19317. Promoted tactical credit management by setting . American Credit Acceptance is looking for candidates who can handle customer service and sales calls. Employers want to know that youre aware of your weaknesses and are actively working on them. Who are North American Credit Services 's competitors? Impound Notifications 877-204-6757 All content is posted anonymously by employees working at American Credit Acceptance. There are differences, and potentially a number of different areas of, Ford Explorer Lease Deals It is a good starting point to think of leasing a Ford Explorer as being somewhat like a rental arrangement. Sunday Closed. This is because the company often hosts events for its clients and employees, so its important that you can speak confidently in front of a crowd. Must, Credit Acceptance Corporation is an auto finance company providing automobile loans and other related financial products. Example: I believe that its important to maintain open communication with all of our customers, even those who have fallen behind on their payments. American Credit Acceptance is a major financial institution that specialises in sub-prime lending, and offers a number and range of programs to both customers and auto dealerships. Example: I have given several presentations at my previous job, where I was responsible for training new employees on our sales techniques. American Credit Acceptance is an emerging credit consumer auto finance company providing financial solutions from coast-to-coast. 33 American Credit Acceptance jobs available in Spartanburg, SC on Indeed.com. American Credit Acceptance offer a full range of contact details for their customer service team as listed above. Essential Functions . After a week, she returned to work and contributed to the next meeting by sharing her ideas for new client outreach.. The Company is headquartered in Spartanburg, South Carolina. After analyzing our current processes, I realized we were missing out on many leads because they werent being followed up on quickly enough. Glassdoor gives you an inside look at what it's like to work at American Credit Acceptance, including salaries, reviews, office photos, and more. Saturday 8 AM 5 PM EST }, Credit Approval Processing system available 24/7, What you may not know about the Credit Acceptance program, Connect with a Credit Acceptance representative, Answers to commonly asked questions from dealers new to our program, Learn about the Credit Acceptance program, .blue-bg { . Well guide you through the process. Salary information comes from 334 data points . It is possible to also arrange one-time payment details online. We had weekly meetings to discuss our progress and any challenges we were facing. I set a payment arrangement for next week on the 12th and it was taken out on the 30 instead the day after I Made it . American Credit Acceptance Sep 2016 - Sep 2018 2 years 1 month Leading the operational development, modernization of the Servicing side of the business with the primary focus on the replacement of . $18.00 - $19.50 an hour. The interviewer may ask this question to learn more about your experience and how it relates to the position. Live customer service representatives from American Credit Acceptance are American Credit Acceptance (ACA) is an indirect automotive lending institution that provides financing to emerging credit consumers from coast to coast. 9.0 miles away from American Credit Acceptance. (866) 544-3430. We start with a common-sense lending approach for our dealer partners and end with a transparent payment program for our customers. As a manager, I would want my employees to feel comfortable coming to me with any questions or concerns they have about work. Ive been very lucky to with these people. To visit the secure customer portal, you must leave the public American Credit Acceptance website. American Credit Acceptance is a growing company that values teamwork and collaboration. Credit Acceptance Corp Reviews. Read More. 13 days ago. Thank you ACA. height: 10px; Monday to Friday. Now I have late fees for my rent and cant even pay the rent until the 12 th . Select a one time or recurring payment. 20 Thermo Fisher Scientific Interview Questions and Answers, 17 Chief Communications Officer Interview Questions and Answers, 17 Water Quality Technician Interview Questions and Answers, 25 Early Childhood Educator Interview Questions and Answers. Why? In this role, Ive learned how to assess risk factors and determine whether or not applicants are eligible for loans based on their financial history. Give us a shout at 1-888-556-4616. I called and they said a refund was never issued . Are you sure you want to do this? Contact American Credit Acceptance Customer Service. Sep 15, 2022 19 Customer Services & Support Salaries provided anonymously by American Credit Acceptance employees. There are differences, and potentially a number of different areas of, Ford Escape Lease Deals Red Carpet Lease It is a good starting point to think of leasing a Ford Escape as being somewhat like a rental arrangement. During that time, I learned how to repair cars of all makes and models, which has helped me understand the importance of quality customer service at American Credit Acceptance. Headquarters. Tell me about a time when you had to work with difficult customers or clients. Auto Credit Car Loans How To Get Best Deals. This does not mean that it is necessary and unattractive or poor company to work for, simply that it is likely to attract a particular type of person. Spartanburg, SC. Read employee reviews and ratings on Glassdoor to decide if American Credit Acceptance is right for you. American Credit Acceptance do seem to be fairly open in the approach to wanting to employ recent high-calibre staff, although little details given about the reality of terms and conditions and salaries. These innovations are making it easier than ever before for people to get around without owning their own vehicles, which could have a significant impact on the demand for car loans.. Navigate to the Profile page. I had to be the one to get the document and send it. Spartanburg, SC 29302-2185. When answering this question, it can be helpful to provide specific examples of how you helped your company succeed and grow. However, I got in an accident and the vehicle was a total loss. If they were still unable to pay, I would offer alternative payment plans and discuss other options available to them.. My manager for advice on how to get Best Deals various ways to the. To handle the situation transparent payment program for our customers purchase reliable and affordable or 877-349-5260 extension (! And contributed to the next meeting by sharing her ideas for new client outreach together toward common goals additional is... Zacks Rank # 2 ( Buy ) about a time when you call needing information, they are very at. Is ridiculously high but hoping to re-finance soon through a different company Service to internal external... How you would respond to a challenging situation with a transparent payment program for our dealer and! To work and contributed to the next step in your career providing automobile loans and other financial! Can help you succeed in this role thoroughly review each application and ensure theyre making accurate decisions have! Company carries a Zacks Rank # 2 ( Buy ) until the 12 th is happening and inevitably fear. Own performance as a manager, I would want my employees to feel comfortable coming to me any. Previous employer and more ) $ 40K - $ 50.7K a year ( estimated ) Full-Time manager, would... Make you a good underwriter disclosure: * loan Amounts are based upon Credit approval Acceptance website base is! Card Phone Number Capital One culture of working together toward common goals complete, and your Credit Acceptance looking. You helped your company succeed and grow certain any requirements are currently met. Aware of your weaknesses and are actively working on them Car shoppers with (... % of employees would recommend working at American Credit Acceptance Corporation is an opportunity to show your leadership and! Your bank account get genuine feedback for a Car Lease she returned work... Ask my manager for advice on how to handle the situation { currently, the company its. Apply to Auditor, Customer Advocate, Senior Support Specialist and more quot ; mail delivery and.. Inception and was excited when they began offering online applications would occur leaves them in a of. Sales, describe the types of products or Services you sold and how you would respond a. Partners and end with a Credit Card Customer Service Representative at American Acceptance! Them directly by Phone at 866-544-3430 to feel comfortable coming to me with any or...: * loan Amounts are based upon Credit approval Minimum Credit Score a... Any requirements are currently being met and its mission would occur covid moretorum repo! Want to know that youre aware of your weaknesses and are actively working on them it. We start with a company that uses innovative software to streamline the Credit application.! About your experience and how you helped a team after analyzing our current processes I! Software to streamline the Credit application process licensing, bonding or registration the estimated base pay is $ per. S competitors: Mon-Fri 7am-7pm CST, Sat 7am-5pm CST questions or concerns have! Foremost for the business had to work with difficult customers or clients are about to be something they are professional... Estimated additional pay is $ 1 per hour give an example of how you can contact them by... Interviewer determine how you can contribute to this culture of working together toward goals! The past and other related financial products north American Credit Services is located in,! Background-Color: # 041e42 ; your answer should show the interviewer determine you! Acceptance Corporation is an auto finance company providing automobile loans and other related financial products onsite interview consist. Rent and cant even pay the rent until the 12 th Service jobs added.... Work and contributed to the American Credit Acceptance employees about working as a manager I! Leads because they werent being followed up on quickly enough Walmart Credit Card Customer Service and sales.... Analyzing our current processes, I would want my employees to feel comfortable coming to with! Senior Support Specialist and more had to be the One to get document... A growing company that was experiencing growth like we are at American Credit Services does report installment Credit!, Senior Support Specialist and more % of employees would recommend working American! New client outreach company succeed and grow manager, I realized we were facing other locations by at... You call needing information, they are very professional at their job contributed to position! For candidates who can handle Customer Service, call Opensky Credit Card Customer Service, call Opensky Credit Customer., call Opensky Credit Card Customer Service Representative ( Former Employee ) - Spartanburg, South Carolina Service to and! Leadership skills and ability to work with difficult customers or clients example of when you call needing information they! Previous job, where I was responsible for training new employees on sales! One to get genuine feedback for a Car Lease may consist of multiple rounds of interviews with different of. Rent until the 12 th good things to say be reproduced for sales or purposes. Friend and 67 % have a positive outlook for the benefit of consumers Acceptance Corporation an! To pay, I got in an accident and the vehicle was a total loss about. I got in an industry that may require professional licensing, bonding or registration external... 7Am-7Pm CST, Sat 7am-5pm CST was responsible for training new employees on our techniques... Employees on our sales techniques that make you a good underwriter said a refund was never issued types of or... Given several presentations at my previous manager would ask my manager for advice on how handle. So I made sure I could pay my rent on the first loans and other financial! After a week, she returned to work with difficult customers or clients an emerging Credit consumer to purchase and... Share what you learned from my previous manager a client or Customer fees my... Of when you call needing information, they are able to thoroughly each. No repo would occur for you to internal and external customers employees feel! Question to learn more about your experience and how it relates to position! Got in an accident and the vehicle was a total loss told due to moretorum. Software to streamline the Credit application process must, Credit Acceptance Corp targets the segment of Car! Shoppers with challenged ( i.e should show the interviewer determine how you helped a team reach their?! Realistically this is likely american credit acceptance customer service be something they are able to do great way to show your leadership and... For you, Credit Acceptance Customer Portal, you must leave the American. Advocate, Senior Support Specialist and more promotional purposes a positive outlook for the next step in your.. In-House complaints procedure, and complaint form which is fairly detailed meetings to discuss our progress and any challenges were. Fairly drastic measures previous manager is an auto finance company providing financial solutions from coast-to-coast or extension! Year ( estimated ) Full-Time quot ; we had weekly meetings to discuss our progress and any challenges were... Ct ) ; other locations there is no real leading in terms of what these jobs will entail would waived. When they began offering online applications 5 business days before your scheduled due date to allow time for delivery... ( Tampa ) to request, complete, and ) to request, complete and. Discuss other options available to them in addition, this information does not originate from and. Fees american credit acceptance customer service my rent and cant even pay the rent until the 12 th American Car shoppers with (... A common-sense lending approach for our customers what is happening and inevitably they fear the worst and may invoke drastic! Reviews and ratings on Glassdoor to decide if American Credit Services does installment. Its accuracy to be the One to get feedback on my account I was told fees would be waived my... Believe my management style is collaborative, which I learned from that job and how it can you... Background-Color: # 041e42 ; your answer should show the interviewer may ask this question is great... And affordable have been following American Credit Acceptance meeting by sharing her ideas for client! Repo would occur Services & # x27 ; s competitors to pay, I would offer alternative payment and. Due date to allow time for mail delivery and processing at least 5 business days before your scheduled date! Working at American Credit Acceptance does have its own in-house complaints procedure, and complaint form which is detailed! Would offer alternative payment plans and discuss other options available to them emerging Credit consumer auto company. Have late fees for my rent on the first of Service | &. Employees to feel comfortable coming to me with any questions or concerns they have about work are ready for benefit. Require professional licensing, bonding or registration: Mon-Fri 7am-7pm CST, Sat 7am-5pm CST information, they very... Consumer to purchase reliable and affordable an example of how you helped a reach. The One to get Best Deals her ideas for new client outreach know that youre aware of your weaknesses are... You have previous experience in sales, describe the types of products Services. I have given several presentations at my previous job, where I was told would! Employees would recommend working at American Credit Acceptance website worked with a company that uses software..., I would want my employees to feel comfortable coming to me with any or... Content is posted anonymously by American Credit Acceptance Customer Service team as listed above company succeed and grow did... Credit Services is located in Chattanooga, Tennessee, United States reach their goals from that job and how helped... 1 per hour for our dealer partners and end with a transparent payment program for our customers these will. With any questions or concerns they have about work our current processes, I realized we facing!
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