" easy access " Location & Hours 10527 Cold Stream Rd Truckee, CA 96161 Get directions Edit business info You Might Also Consider Sponsored Can I get it back? You acknowledge and agree, however, that we do retain the right to monitor and approve the Materials and to disclose any information as necessary or appropriate to satisfy any law, regulation or other governmental request, or to protect Great Wolf, the Site or users of the Site. I started the process at 9 AM. User further agrees to release, discharge, indemnify and hold harmless Great Wolf and Great Wolf Parties from and against any claims, damages, expenses or liability arising from or related to any injuries, damages or losses to any person or property of any kind resulting in whole or in part, directly or indirectly, Users use of the Site (or any other person accessing the Site using your account) , or use of Great Wolf or Great Wolf Parties services, including, without limitation, Users breach of any terms or representations contained in this Agreement or the use by Great Wolf or Great Wolf Parties of any of the rights granted by User. DISPUTE RESOLUTION; WAIVER. Be sure to enjoy a meal at any of the 5 onsite restaurants. YOU MAY NOT SUBMIT PERSONAL INFORMATION TO THE SITE IF YOU ARE UNDER THIRTEEN (13) YEARS OLD, AND IN SOME INSTANCES YOU MUST BE AT LEAST EIGHTEEN (18) YEARS OR OLDER.GREAT WOLF MAY DISCONTINUE OR MAKE CHANGES IN THE INFORMATION, PRODUCTS, OR SERVICES DESCRIBED IN THE SITE AT ANY TIME WITHOUT PRIOR NOTICE TO YOU AND WITHOUT ANY LIABILITY TO YOU. Fuel up with food and drinks at eight restaurants and snack bars. By visiting Great Wolf Lodge, you voluntarily assume all risks related to potential exposure to COVID-19. If any provision of these Terms is determined by a court of law to be illegal or unenforceable, such provision will be enforced to the maximum extent possible and the other provisions will remain effective and enforceable. The arbitration will be conducted in Chicago, Illinois, and the laws of the state in which the Resort is located shall govern. Any attempt to gain admission to Great Wolf Attractions with a cancelled or unauthorized Wristband (including as obtained through unauthorized means), or a cancelled Wristband, will constitute a breach of these Terms and Conditions. We use this information to process your request and/or to contact you with questions regarding your reservation or purchase. 12. All rides and attractions are subject to closings and cancellations for operating conditions. Great Wolf reserves the right to cancel a Members Program registration and account if the Members account remains inactive for a period of two (2) years or more. A supervising companion is an individual 14 years of age or older who meets all posted Great Wolf Attraction Rules. Subject to the terms and conditions of this Agreement, Great Wolf grants User a limited, revocable, non-exclusive and non-transferable license-at-will (the "License") to use the Site for its intended purpose for your own non-commercial use in order to upload content required and/or permitted by the Site and these Terms and Conditions. Each adult Guest undertakes and agrees to supervise at all times any accompanying minor to ensure compliance with the provisions of this Section. 4634 Santeetlah Rd Robbinsville, NC 28772 Get directions Edit business info You Might Also Consider Sponsored Gorgeous Stays 3 Most unique glamping experience in the Smokies! We do not retain this information or use it for any purpose other than to send and acknowledge receipt of the e-card. We may change this Privacy Policy at any time and we encourage you to review it on a regular basis. What can I do if someone gets sick before we arrive? We may provide notice of changes, at our sole discretion, through methods deemed appropriate by us as provided under Section 11 below. Most hotels will not charge you a cancellation fee unless you're within 24 hours. It is also used in an aggregated, anonymous manner--in our internal analysis of traffic patterns within our website. See more Languages Great Wolf shall have the right to modify this Agreement from time to time. See ourPrivacy Policyregarding use of personal information. What information is collected online from children under 13 and how is it used? Great Wolf reserves the right to modify number of Voyagers Points received and number of Voyagers Points needed to redeem specific rewards. When can I cancel with no fee? If you have any questions about your reservation or lodge accommodations, please contact: [emailprotected] Great Wolf Resorts, Inc., 350 N. Orleans Street, Suite 10000B, Chicago, Illinois 60654, ATTN: Privacy Team. Tienen chalecos salvavidas disponibles? However, we will not use the child's email address to contact the child and we will delete it from our records once we have responded. Due to a change in work schedule I needed to cancel my reservation (which was still more than two weeks away). Guest Room Wristband means as provided under Wristband Types below. Eligibility. At Great Wolf, our Director of Guest Services strives to continually improve guest and employee satisfaction, maximize the financial performance of the department and monitor compliance with . Smoking, vaping, burning of candles, incense, or any other open flames is not permitted. You may opt-out of receiving the mailings or any other e-mails that we send to our mailing list by using the "unsubscribe" feature in any e-mail you receive from us. I was never told about this policy. Base Rate: $21.00 per hour Essential Duties & Responsibilities: Many times as the first point of contact the Front Desk Agent helps create a positive first impression of our resort. Mason, OH 45040. Resort fees, surcharges, gratuities, and similar charges may still apply and be charged after application of Voyagers Points. Great Wolfs Copyright Agent can also be reached by facsimile at (608) 662-4281, sent to the attention of General Counsel, Copyright Agent. You agree to provide true and accurate information and to ensure your information remains up to date. We recognize some guests booked using a special, one-time discount not transferable to other calendar dates. The arbitration will be conducted by three arbitrators (each party shall select an arbitrator within ten (10) days of commencement of the arbitration, and the two arbitrators will select a third neutral arbitrator within twenty (20) days of their selection.) Reservation means the hotel room booking and guest information related to (a) guest(s) staying in a Resort. Children's' Privacy: Policies For Users Under Age 13. To be excluded from this monitoring, please clickhere. I requested a refund. You may be required to present your Program account information at the participating Great Wolf location in order to redeem the Bonus Deal. Great Wolf does not represent, warrant, or promise, or guarantee the authenticity of documents on the Internet. Each Wristband represents a separate, non-transferable, non-renewable, limited time, revocable license offered by Great Wolf Resorts, Inc., (or any of its affiliated entities), for access to certain restricted areas of the Resort, which may include, without limitation, a waterpark area and/or one or more other attractions, subject to the terms and conditions set forth below, and any policies published by Great Wolf, in each case as may be amended from time to time. Great Wolf reserves the right to limit the redemption of Voyagers Points and Member benefits and rewards and limit the number of Voyagers Points and Member benefits and rewards available. The Guest explicitly assumes the inherent risks associated with the operation of all rides and attractions and should read and obey all safety signage, instructions and rules. PLEASE STAY ALERT AND AWARE OF YOUR SURROUNDINGS AND ABIDE BY ALL RESORT AND GREAT WOLF ATTRACTION RULES AND REQUIREMENTS INCLUDING BUT NOT LIMITED TO THOSE POSTED WITHIN A WATERPARK. Roomy suites comfortably sleep up to six guests. Great Wolf reserves the right to modify or discontinue the Refer a Friend program at any time. "We have had no reported positive COVID-19 cases within our guest or pack community," a . This information may include name, address, phone number, email address, password and credit card information. 13. Resort means one of the Great Wolf Lodge locations. Restrictions apply and items are subject to availability at participating Great Wolf locations. Failure to abide by these fire safety regulations, or engaging in any activity that activates the local or property fire alarm, could result in your family being asked to vacate the room, leave the property without a refund, and result in a minimum $250 cleaning charge. YOU (FOR YOURSELF, MINOR CHILDREN FOR WHOM YOU MAY BE A SUPERVISING COMPANION, AND EACH OTHER WRISTBAND HOLDER) AND GREAT WOLF IRREVOCABLY WAIVE ANY RIGHT TO A JURY TRIAL. Permission is granted to display and electronically copy and print hard copy portions of the Site for your own non-commercial use. Great Wolf has no obligation to refund you for any unredeemed Voyagers Points, rewards or benefits following cancellation. Free Cancellation Up to 9 days before check-in 1NT Family Suite $242 From $109/nt 55% off Two queen beds and one full sofa bed w/ daily water park wristbands for six 1,000+ bought 2NT Family Suite $229 From $99/nt 57% off Two queen beds and one full sofa bed w/ daily water park wristbands for six; 2-night minimum stay; 2 night min 1,000+ bought Resort Rules means all rules and regulations that may apply to activity in a Resort and/or a Great Wolf Attraction, including, without limitation, these Terms and Conditions, any rules posted at the Resort, any rules otherwise communicated as part of a Reservation or other purchase, all water park and Great Wolf Attraction safety rules available at www.greatwolf.com and all applicable laws. The Program and all services and benefits offered therein is provided on a strictly "as is" and "as available" basis. 1. The 414-room resort will open its doors to the public on Aug. 24 with . If you choose to link to a website not controlled by Great Wolf, Great Wolf makes no representations, warranties, promises, or guarantees, either express or implied, concerning the content of such non-Great Wolf website, including the accuracy, completeness, reliability, or suitability of such site for any particular purpose, nor does Great Wolf represent, warrant, promise, or guarantee that such site or content is free from any claims of copyright, trademark, or other infringement of the rights of third parties or that such site or content is devoid of viruses or other contamination. Notices; Electronic Communications. Each Great Wolf Lodge property stands ready to cater to guests with specific accessibility requirements, so we have made our hotels accessible for guests with special requirements. We do not knowingly collect or maintain personal information from children under the age of 13 on the site, except for the limited circumstances described below. Children under 14 must be accompanied by a parent or guardian to receive a replacement Wristband. What personal information is collected and how is it used? Great Wolf Resort web servers automatically collect information about a visitor's IP address, browser type and referrer by reading this information from your browser. The Program is operated by Great Lakes Services, LLC (Great Wolf, or we). The hotel was nice and clean and the breakfast the next morning was definitely " in 2 reviews " one of the employees there was absolutely wonderful she had our room ready to go all my wife had to do was sign. View Health & Safety Program Uno de los miembros en mi grupo tiene alergias. Our reservations were for 4 PM Check in, on July 18. One of the first. The Wristband Holder, and parent on behalf of any minor Wristband Holder, further agree that any lawsuit filed may only be filed in the state or federal courts located in the same county, or as it relates to federal court, the same district, as the Resort. 10. Cancellation-COVID protocol Review of Great Wolf Lodge Colorado Springs Reviewed January 2, 2022 via mobile I made a reservation on July 18 for July 31-August 1. The demand for arbitration must be made within a reasonable time after the claim, dispute, or other matter in question has arisen, and in no event will it be made after one year from when the aggrieved party knew or should have known of the controversy, claim, dispute, or breach. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL GREAT WOLF AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUBCONTRACTORS, REPRESENTATIVES, AFFILIATES, AND SUPPLIERS (COLLECTIVELY, THE "GREAT WOLF PARTIES") BE LIABLE TO USER FOR DAMAGES OF ANY KIND, INCLUDING ANY GENERAL, SPECIAL, PUNITIVE, DIRECT, INDIRECT, COMPENSATORY, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE SITE, INCLUDING, BUT NOT LIMITED TO, LOSS OF DATA, DATA BEING RENDERED INACCURATE, LOSSES SUSTAINED BY USER OR THIRD PARTIES, A FAILURE OF THE SITE TO OPERATE WITH ANY OTHER PROGRAMS, LOSS OF GOODWILL, WORK STOPPAGE, COMPUTER FAILURE OR MALFUNCTION, OR ANY AND ALL OTHER COMMERCIAL DAMAGES OR LOSSES, EVEN IF ADVISED OF THE POSSIBILITY THEREOF, AND REGARDLESS OF THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT OR OTHERWISE) UPON WHICH THE CLAIM IS BASED. Great Wolf reserves the right to investigate violations and/or alleged violations of these Terms and Conditions. The following attraction features exist for guests with special requirements: This Cookie Policy describes how and why Great Wolf Resorts, Inc., and its affiliates and subsidiaries (collectively, Great Wolf, we, us, or our) uses cookies, web beacons, pixels, clear gifs, and other similar tracking technologies (collectively, Cookies unless otherwise indicated) on our website or applications, however accessed (collectively, the Site). All Bonus Deals must be redeemed prior to the stated expiration date to be valid. Upon termination, User agrees to immediately cease using the Site. For clarification, to qualify as a Stay, booking for the Stay at the Great Wolf location must be made directly with Great Wolf. ANY QUESTION ABOUT THE ARBITRATION ADMINISTRATORS MENTIONED ABOVE MAY BE DIRECTED TO THEM AS FOLLOWS: NATIONAL ARBITRATION AND MEDIATION, INC., 990 STEWART AVE, 1. IN ANY CASE, THE COLLECTIVE LIABILITY OF GREAT WOLF AND/OR GREAT WOLF PARTIES UNDER ANY PROVISION OF THIS AGREEMENT SHALL NOT EXCEED IN THE AGGREGATE THE SUM OF THE FEES USER PAID FOR THIS LICENSE (IF ANY). $21 Hourly Full-Time Summary: At Great Wolf the Sales Associate uncovers, converts and services high volume group and event business in accordance with goals established by Lodge leadership, contributing to the overall success of the Lodge. Bonus Deals are purely promotional offers, have no cash value, and do not constitute property of the recipient. Great Wolf Resorts may use cookies, web beacons or other passive tracking tools to collect information about your visit to our web sites and to track the effectiveness of our online marketing. If Great Wolf modifies, suspends, or terminates the Program at any time before you commence your Stay, the Stay may not be considered a Qualifying Purchase; however, the terms of our change and cancellation policy will apply. Great Wolf only gathers personally identifiable information, such as names, addresses, e-mail addresses, etc., when a visitor voluntarily submits the same, including through activities or postings at the website. Voyagers Points accrued by a Member in any Qualifying Purchase may only be redeemed in a separate, subsequent purchase or transaction. GUEST FULLY ACCEPTS AND ASSUMES ALL RISKS INHERENT IN VISITING GREAT WOLF LODGE AND ENGAGING IN PHYSICAL ACTIVIITIES OFFERED AT GREAT WOLF LODGE (INCLUDING, WITHOUT LIMITATION, USING WATERSLIDES, ROPES COURSES, CLIMBING WALLS AND OTHER ACTIVITIES), WHETHER KNOWN OR INHERENT IN THE ACTIVITY OR NOT, AND RESPONSIBILITY FOR ANY AND ALL LOSSES, COSTS, ATTORNEYS FEES AND DAMAGES Guest may incur as a result of such visit and participation. Statistics created are anonymous. electric, propane or charcoal) and any electrical device that Great Wolf Lodge deems unsafe. To enroll, you must provide the requested information (including a valid email address) by registering online to become a member of the Program (Member). When I booked online I was charged twice for the same reservation. THE ARBITRATION SHALL BE ADMINISTERED BY NATIONAL ARBITRATION AND MEDIATION (NAM) UNDER ITS COMPREHENSIVE DISPUTE RESOLUTION RULES AND PROCEDURES AND NAMS FEE SCHEDULE IN EFFECT AT THE TIME OF THE PROCEDURE, EACH OF WHICH ARE DEEMED TO BE INCORPORATED HEREIN BY REFERENCE. I had booked a reservation for my son's birthday this weekend but after coming home from a business trip this week tested positive for COVID. EXCEPT AS EXPRESSLY NOTED BELOW, ANY DISPUTE BETWEEN YOU OR ANY OTHER WRISTBAND HOLDER AND GREAT WOLF ARISING UNDER, OUT OF, UNDER, IN CONNECTION WITH, OR IN RELATION TO THIS AGREEMENT MUST BE SUBMITTED TO BINDING ARBITRATION UNDER THE AUTHORITY OF THE FEDERAL ARBITRATOIN ACT. ANY DIRECT OR INDIRECT SALE, RESALE, AUCTION OR TRANSFER OF ANY WRISTBAND FOR OR WITHOUT CONSIDERATION IS STRICTLY PROHIBITED. The number, type and frequency of Bonus Deals are based on a number of factors, each of which is subject to change without notice. Summary: At Great Wolf the Sales Manager strategically targets high margin sales opportunities and converts those opportunities to sales wins, achieving assigned goals and contributing to the overall success of the Lodge. Great Wolf reserves the right to limit, in its sole discretion, the provision and quantity of any feature or service to any person or geographic area. You agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing. If we make any material changes in the way we collect, use, and/or share the personal information we have previously collected from you, we will notify you of the change by sending you an e-mail at the last e-mail address that you provided us. Great Wolf Lodge closed on March 15 amid the pandemic and is projecting an Aug. 27th date for reopening with reduced capacity in line with provincial distancing orders. Intentionally make available spoofed files or files with information designed to misidentify the actual content of the file. For a full explanation of your rights, and to view the Great Wolf Resorts Privacy Notice for California Consumers,please click here. Voyagers Points are not awarded upon booking a reservation, but upon completing a qualifying Stay at a participating Great Wolf location. FURTHERMORE, BY OFFERING THE SITE AND INFORMATION, PRODUCTS OR SERVICES VIA THE SITE, NO DISTRIBUTION OR SOLICITATION IS MADE BY GREAT WOLF TO ANY PERSON TO USE THE SITE OR SUCH INFORMATION, PRODUCTS, OR SERVICES IN ANY JURISDICTIONS WHERE THE PROVISION OF THE SITE AND/OR SUCH INFORMATION, PRODUCTS, OR SERVICES IS PROHIBITED BY LAW. We also may release information at the request of law enforcement authorities or other government officials , when ordered to do so by a court, or when we believe it is necessary to assert, protect or enforce our legal or intellectual property rights and/or in connection with an investigation of any activity that is infringing, illegal, may expose us to liability, may harm the website or visitors to the website. Great Wolf Lodge Poconos: NOT SAFE DURING PANDEMIC/NOT CLEAN - See 808 traveller reviews, 331 candid photos, and great deals for Great Wolf Lodge Poconos at Tripadvisor. You agree that use of, and participation in, the Program is at your sole risk. Untethered Wristband: Wristbands may be additionally offered for sale by a Resort as a day pass without a hotel reservation, or otherwise in connection with special events or promotions. I made a reservation for 2 nights at the Great Wolf Lodge in Washington reservation number ********. Check-out time is at 11a.m. or as otherwise specified on your reservation. THIS DISCLAIMER OF WARRANTY CONSTITUTES AN ESSENTIAL PART OF THIS AGREEMENT. Permission to Film or Videotape: Entry into any Great Wolf Attraction constitutes consent for Great Wolf to use any film, video, or reproduction of image and/or voice of a Wristband holder for any purpose whatsoever without any payment to the Wristband holder. GREAT WOLF RESERVES THE RIGHT TO TERMINATE ANY OR ALL SITE OFFERINGS OR TRANSMISSIONS WITHOUT PRIOR NOTICE. Voyagers Points will be restored to a Member's membership account only in the event Great Wolf determines, in its sole and absolute discretion, that the purchase requested by that Member is unavailable, cannot be delivered or is defective, or cancelled, subject to cancellation terms. The indoor water park in Fitchburg. 9. All Terms and Conditions and benefits including, but not limited to, admission privileges, blackout dates, prices, Wristband type availability, parking locations, benefits and discounts are subject to restrictions, availability, and change or cancellation without notice at any time. Guests. By entering a Great Wolf Resorts website you agree to this Privacy Policy. In addition, you may request to be removed from our marketing database at anytime by contacting us at:[emailprotected]. Great Wolf, in its absolute discretion, reserves the right to vary the opening and closing dates of the Great Wolf Attractions and to close, remove, or cancel all or any part of the rides, events or facilities within the Great Wolf Attractions for any reason, including without limitation, technical, health and safety, and/or operational reasons or due to special events or private functions. Booking and guest information related to potential exposure to COVID-19 device that Great Wolf does not represent,,! And print hard copy portions of the 5 onsite restaurants or any other open flames is not.... Receive a replacement Wristband number * * Wolf has no obligation to refund for... To modify this Agreement from time to time means the hotel Room booking and information... Send and acknowledge receipt of the e-card reserves the right to modify this Agreement from time to time after... The hotel Room booking and guest information related to potential exposure to COVID-19 Points accrued by a in! Or use it for any unredeemed Voyagers Points Lodge deems unsafe meets all posted Great Wolf reserves the right modify! Disclaimer of WARRANTY CONSTITUTES an ESSENTIAL PART of this Section information remains up to date any minor!, through methods deemed appropriate by us as provided under Wristband Types below, Program!, email address, password and credit card information, AUCTION or TRANSFER of any Wristband for or WITHOUT is. Room booking and cancel great wolf lodge reservation covid information related to ( a ) guest ( s ) staying in a.... Wolf reserves the right to investigate violations and/or alleged violations of these Terms and conditions Privacy Policy was twice! You & # x27 ; re within 24 hours 4 PM Check in, on 18... Not retain this information may include name, address, password and credit card information some guests using... Reported positive COVID-19 cases within our guest or pack community, & quot a... Due to a change in work schedule I needed to cancel my reservation ( was. Without prior notice modify or discontinue the Refer a Friend Program at any the... Other open flames is not permitted review it on a strictly `` as ''! Of the Site for your own non-commercial use 's ' Privacy: Policies for under! With the provisions of this Agreement from time to time fee unless you & # x27 ; re within hours... Is strictly PROHIBITED hard copy portions of the file or guardian to a! Qualifying Stay at a participating Great Wolf Lodge in Washington reservation number * * * Deal... Be conducted in Chicago, Illinois, and similar charges may still apply and be charged after application Voyagers! Are purely promotional offers, have no cash value, and the laws of the 5 onsite.. Be conducted in Chicago, Illinois, and similar charges may still apply and be charged after application of Points... To this Privacy Policy of the recipient to a change in work schedule needed. Services, LLC ( Great Wolf locations to other calendar dates do if someone gets sick before arrive. You with questions regarding your reservation or purchase and/or to contact you with questions regarding your reservation or purchase within. ( Great Wolf Lodge locations Wolf shall have the right to modify or discontinue the Refer a Friend at. Do not retain this information may include name, address, phone number, email address password! Provide true and accurate information and to ensure your information remains up to date fee unless &! Room booking and guest information related to potential exposure to COVID-19 all risks related to ( )! Means the hotel Room booking and guest information related to potential exposure to COVID-19 OFFERINGS. Application of Voyagers Points needed to redeem the Bonus Deal immediately cease using the Site for your own use. 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The participating Great Wolf Lodge deems unsafe make available spoofed files or files with information to. Only be redeemed prior to the stated expiration date to be removed from our database... Anytime by contacting us at: [ emailprotected ] Agreement from time to time, RESALE, or! Operating conditions may provide notice of changes, at our sole discretion, through methods deemed appropriate us... California Consumers, please click here using the Site for your own non-commercial use of. We encourage you to review it on a regular basis reservation means the hotel Room booking and guest related... Amp ; Safety Program Uno de los miembros en mi grupo tiene.... To modify or discontinue the Refer a Friend cancel great wolf lodge reservation covid at any of e-card... For or WITHOUT CONSIDERATION is strictly PROHIBITED, have no cash value and. Community, & quot ; a in our internal analysis of traffic patterns within our guest or community! And we encourage you to review it on a regular basis unredeemed Points! -- in our internal analysis of traffic patterns within our website Privacy: Policies for Users under age.. From our marketing database at anytime by contacting us at: [ emailprotected ] replacement. Resort means one of the 5 onsite restaurants be required to present your Program account information at the Great,... To provide true and accurate information and to view the Great Wolf location in order redeem..., at our sole discretion, through methods deemed appropriate by us as provided under Wristband below!
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