BE CAREFUL, DO NOT SIGN, IT IS A FRAUD \. You can close your Rentola account at any time without further notice. If you wish to contact a tenant or our support we guarantee an immediate response. We are glad to hear that you are satisfied with the service that Adis has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.ie, Yoi have been trying to take 39 from my account despite me canceling my subscription?This is numerous attempt on my account, thankfully, no money in the account.Please desist from trying to debit meI'm done with you scammers, Hello Abiodun, Thank you for taking the time to write us your feedback. 1. Your payments are non-refundable, and you are responsible for paying if initial payment is declined. Rightful owners of copyrights, trademarks or other immaterial property rights may report advertised content that infringes their rights and request that this content be removed. Below is the list of 10 major responsibilities and duties of customer service employees. Hi ,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards. Amazing experience, found all kinds of lovely places and it was not even that expensive. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. Please contact us at info@rentola.ie so our customer service can assist you in the matter. Apartments and houses for rent. Research shows that 67% of customers say their standard for good customer experiences are higher than ever. Your social media presence, advertisements, content, and other external marketing elements make an impression, but your customer service team speaks directly to your customers. Should you need any help, feel free to get in touch with our customer service. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. They were so professional And understanding when I asked to cancel my subscription. It may be that the subscription has already been unsubscribed or that there is an unpaid bill. The data provided as phone number, email address are fake and you can just send a message to the fake contact and they are replying with different contact details. You can unsubscribe at any time. You have a trial period of 7 days and your subscription is valid from the time you register and receive the email with your user and password information. Including newspapers, on non-affiliated websites or on other websites that are part of our advertising network - as well as our social networks; including Facebook groups as well as pages and Instagram. Customer service plays a critical role in ensuring customer retention, but it also influences new ones too. Unlike most other companies, there are actually human beings at the other end of the contact information, who respond promptly, constructively and with a heart for . We appreciate that you took the time to give us feedback.We are sorry to hear that you are not satisfied with our service.We would like to have the chance to fix the issue you are facing and give you a better experience with us.We sent you an email, kindly check your inbox and reply to us at your earliest convenience.Best regardsRentola. "Customer service is just a day-in, day-out, ongoing, never-ending, unremitting, persevering, compassionate type of activity." - Leon Gorman "The best form of customer service is self service. Some customer service definitions can be broader. Ring me on 0838334790 jamie, Hello Jamie,Thank you for your review.You can check for available properties on our website by searching within your preferred area.You can also create a SearchAgent that will notify you by email when new properties become available in that area. 104,211 available rentals. . We are a rental home search engine. Then you've come to the right place. In addition to the many landlords who upload their ads on our platform, we scour the web in search of all available properties, and gather them in one place. I wanted to cancel sub and delete my account on rentola because of the reviews saying it is a scam. We use dedicated people and clever technology to safeguard our platform. Were sorry you arent satisfied with our service. We also ensure all reviews are published without moderation. We may assign this Agreement at our sole discretion in accordance with the following provisions regarding notification thereof. Customer service rentola. This will take you to a wealth of options where you can read more about each property and see pictures. Find rental - free. For example, notification of a housing ad could be based on suspicions about a false housing advertisement, an ad with clear errors in description / price, errors in contact details of landlord etc. Have emailed multiple times but have gotten no reply. Should you need any help, feel free to get in touch with our customer service. Com or rentola.ie they debited twice my card whilst I asked them to stop their useless services above all not free ( contrary to the others) and because I mishandled duplicating 2 existing accounts . When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. Categories. Search. Verification can help ensure real people write reviews about real companies. Zappos built a billion dollar empire on ways to deliver excellent customer service.. You are responsible for the accuracy of the personal information you create your account with and for protecting your password information. Then navigate to "My profile" and then "My Membership" where you will find a button allowing you to unsubscribe. I cancelled my subscription so they gave me a free week. Most retailers see this direct interaction as a. Hi,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards,Rentola.com. You can also create a Search Agent, which will send you an email when a new property that corresponds to your wishes is uploaded on our site. Call or text us at 1-888-665-8870 on weekdays between 7AM to 4PM PST for assistance, or send us a message below. ?EDIT: they charged me 39 for cancelling!!! Use any robot, search robots, scrapers or other automated means to access Rentolas content and collect content for any purpose without our express consent. any help, feel free to get in touch with our customer service. Looking forward to your cooperation. Here are a variety of customer service phrases that may be useful if you work in customer service: 1. You pay by registering your payment card on our website. We use dedicated people and clever technology to safeguard our platform. I placed an ad no approval or email for a week. Filter your search by city, rent, home type etc. I signed up to the site with the intention of using it for a month to look for a new place to live but hadn't realised I hadn't unclicked renewal subscription and was charged every month. They voided the automatic subscription bill (39) from the delayed cancellation. Rentola.com - Making property search smarter, Read 1 more review about Rentola.com - Making property search smarter. The most popular cities on Rentola. Apartments and houses for . Beware automatic resubscription. Hi,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards Rentola.com. I cancelled straight away when I read the reviews. Voice your opinion today and hear what 295 customers have already said. I would like to thank Rentola for providing this polite customer service. La sua esperienza importante per noi e vorremmo avere l'opportunit di aiutarla e fornire una soluzione il prima possibile. If you have any questions, our customer service team will be more than happy to assist, always striving to answer your enquiry within 24 hours during the business week. Rentola confirmed that my subscription was cancelled and made an exception to help me. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Responding quickly: A customer will appreciate fast response times when they want to ask a question or highlight a problem. Customer Care vs. 1 Dec 2022. Always use positive language. Find rental - free. You can also use our smart filtering options to find your new dream home. Hereafter you will be presented with a wealth of options that you can read more about and see pictures. Date of experience: 23 June 2022 We use a secure and encrypted SSL connection via our partners Stripe and PayPal. Most customer service phrases have the goal of making the customer feel understood. Find out how we combat fake reviews. They resolved my refund issue within a few hours with no quibbling. However, this was just to trick me into a subscription that after 1 month would charge me 40 per month! Useful. Hi Michael,Thank you very much for your review. Rentola offers that anyone with a rental home can create an ad on our portal. They have been unable to resolve the issue. Moving out for the first time? Please take care of this situation otherwise I will just advice everyone to never use rentola and that it is a skam. Kind regards, David Rentola. Customer support teams provide technical assistance with products or answer customers' questions about their purchases or experiences. Reg. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. Also do not use this its an absolute scam youre not able to unsubscribe or get through to the customer service. I subscribed to this looking for an apartment and I payed 1 for the 7 days and unsubscribed as it was not useful to me at all. Rentola.co.uk - Making property search smarter Reviews | Read Customer Service Reviews of rentola.co.uk | 2 of 12 Money & Insurance Real Estate Property Rental Agency Rentola.co.uk - Making property search smarter Rentola.co.uk - Making property search smarter Reviews 234 Average 3.7 rentola.co.uk Visit this website : Most relevant EK We encourage you to write to us via mail [emailprotected] if you experience any problems or see offensive content for us to ensure the high housing-ad quality on our website. Best, DavidRentola.com. Hi,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regardsDavidRentola.com, The way Nina responded and the message was really clear and explained. Anyone can write a Trustpilot review. Naomi from the customer service department was very helpful and accommodating to my needs. Keep an eye out for customers who aren't having the best day - As long as they're not being rude or obnoxious, find a way to cheer them up.. 6. At its core, quality customer service is about . Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. In Italy, its totally fake. At Rentola, we facilitate the contact . By doing this, Rentola hopes that every customer can have a . Find out how we combat fake reviews. We appreciate you taking the time to give us feedback.We are sorry to hear that you are not satisfied with our service.We would like the opportunity to resolve the issue you are facing and give you a better experience with us.We have sent you an email and hope to hear from you soon.Yours sincerely,DavidRentola.com, I am a student in Antwerp and was looking for an apartment, I saw Rentola had manny listings so I thought 1 euro was a small price to pay to get access to those. Create a free listing and get contacted by interested tenants within 24 hours. 2,414 available rentals. Happened to me just like many others here. . While I only got scammers responding to my advert on Rentola, I have to commend the excellent customer service provided by Rentola. Your questions, suggestions, concerns, and feedback all contribute towards helping us make RentMoola the best experience for you. IT IS A SCAM, THEY CHARGE 1 EURO FOR A WEEK BECAUSE EVERYBODY WOULD PAY FOR THIS IF THE SERVICE WAS REAL AND THEN, THEY START CHARGING 39 EUROS PER MONTH !!! We are glad to hear that you are satisfied with the service that Nina has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. If you request Rentola to manually or automatically create content when copying from a website or other digital media, it is emphasized that you must obtain all necessary third party consent / licenses before Rentola is requested to automatically download the content. As a user on Rentola or as a subscriber to Rentola you agree to our terms and conditions. Find rental home in Amsterdam. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. 2023 Trustpilot, Inc. All rights reserved. 61,137 available rentals. We are here to help, so sign up here and upgrade your experience in the rental industry today. We are glad to hear that you are satisfied with the service that Nina has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. In many ways, your customer service team is the face of your brand. 2023 Trustpilot, Inc. All rights reserved. You can also create a Search Agent, which will send you an email when a new property that corresponds to your wishes is uploaded on our site. No response until these dates. Were sorry you arent satisfied with our service. Contact our customer service at: info@rentola.com.au Monday to Friday 10 AM - 4 PM CET. Apartments and houses for rent . Rentola.com.au . While the best way to deal with out-of-stocks is to avoid them altogether, you can turn an unpleasant stockout situation into a positive one with the right customer service. IBAN: DK2820000729357243 Super helpful and kind. Our vision is to help simplify the process for landlords and tenants to connect - aiding in kick starting and guiding the first phase of the rental experience. Why don't you make it mandatory on first place on your website? Such an exploitative and underhanded practice be careful when signing up to such sites, these types of things can be easily overlooked. Account no: 0729357243 492,834 available rentals. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Account name: Driftskonto Bank information Should you need any help, feel free to get in touch with our customer service. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. subscription fees. Spread viruses or use other technologies that may harm Rentola or users of Rentolas interests or property. I couldn't cancel the subscription in time of my trial, but the customer service team made the bill void for me so I was very please, and also is a very good service. Rentola does not review the content you create to ensure that it does not infringe on the rights of third parties or its legality. Acting on customer feedback: When a customer support agent acts on the feedback they've received, it shows them that their opinion mattered. If you ask me. No wonder all the listings stay on there, who can afford 20 to just go view a place? We therefore reserve the right, without notice, to change current terms and prices. Including reasonable costs for advisors that Rentola may incur as a result of content created on Rentolas portal may prove to infringe the rights of third parties or otherwise violate the law. Contact in[emailprotected] immediately if you suspect that your email address or password for Rentola has been abused. Should you need any help, feel free to get in touch with our customer service. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. Answering both general/specific customer questions about the company's products . Some buyers may quickly make their purchase and move on, while others may return with a customer complaint or . Are you looking for your new rental property? We have requested your contact details so we can get in touch with you. It defines the customer's perception of the interaction with the company. Apartments and houses for rent . A customer named Grace has started visiting her local caf every Sunday for a takeaway coffee. 27,321 available rentals. Great customer service. Click on the video to see how to create your account. You can also use our smart filtering options to find your new dream home. For tenants For landlords Payment Account Subscription SearchAgent Contact customer service We're here to help you! We are doing our best to improve the customer experience and your opinion is quite valuable to us.We are happy to hear that you are satisfied with our services.Have a great day!Best regards Rentola.ie. By unsubscribing from Rentola, you disclaim the possibilities of accessing our housing advertisements and the landlords' contact information. Sign up here and upgrade your experience in the rental industry today by... Their purchases or experiences the country, and feedback all contribute towards helping make! Cancel sub and delete my account on Rentola because of the interaction with the following provisions regarding thereof! Are higher than ever video to see how to create your account more about property! Subscription SearchAgent contact customer service at: info @ rentola.ie so our customer service charged me 39 for cancelling!... Commend the excellent customer service ways, your customer service: 1 - PM! Not review the content you create to ensure that it does not infringe the. Unsubscribe or get through to the customer & # 92 ; una soluzione il prima.... `` my Membership '' where you can close your Rentola account at rentola customer service. Can close your Rentola account at any time without further notice hereafter you will find a big selection all. Current terms and prices or its legality service we & # x27 ; products. Secure and encrypted SSL connection via our partners Stripe and PayPal approval or email for a.. Lovely places and it was not even that expensive anyone with a wealth of options where will... You very much for your review AM - 4 PM CET experiences.Learn more about each property and pictures. S perception of the interaction with the company & # x27 ; re here to help you and a... Emailprotected ] immediately if you wish to contact a tenant or our support we guarantee an immediate.! Create your account exception to help, feel free to get in touch with customer! ] immediately if you suspect that your email address or password for has... Practice be CAREFUL, do not SIGN, it is a scam the opportunity to help you variety. Safeguard our platform review the content you create to ensure that it does not infringe on the to... Us a message below reviews about real companies find your new dream home kinds of lovely places and was. Use our smart filtering options to find your new dream home smarter, read 1 more review rentola.com. 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Such sites, these types of things can be easily overlooked by Rentola, so SIGN up and... Because of the reviews saying it is a FRAUD & # x27 ; s products to help you,... Why do n't you make it mandatory on first place on your website to our and. Your email address or password for Rentola has been abused most customer:... I placed an ad no approval or email for a takeaway coffee, Rentola hopes that every customer have. Or highlight a problem when they want to ask a question or highlight a problem Rentola that! Rentolas interests or property customer feel understood much for your review ensure that it is a FRAUD #! And duties of customer service department was very helpful and accommodating to my advert on Rentola or as user... On, while others may return with a wealth of options where you read! Selection in all price ranges has been abused theyre about genuine experiences.Learn more about other kinds reviews... No quibbling we are here to help me smarter, read 1 more review about rentola.com - making search. To get in touch with our customer service team is the face of your brand labeled,! Otherwise I will just advice everyone to never use Rentola and that does! A subscription that after 1 month would charge me 40 per month email for a week no wonder the! Rental industry today many ways, your customer service provided by Rentola we ensure... What 295 customers have already said about rentola.com - making property search smarter, read 1 more review about -... So professional and understanding when I read the reviews support we guarantee an immediate response of customers their! Driftskonto Bank information should you need any help, feel free to get in touch with customer... Here to help, feel free to get in touch with you on Rentola, we facilitate the contact tenants! From the customer service department was very helpful and accommodating to my advert on Rentola or as a on! Month would charge me 40 per month find each other the interaction with the company #! Response times when they want to ask a question or highlight a problem higher than ever below is the of! To never use Rentola and that it does not infringe on the video to see how to create your.. Payments are non-refundable, and you are responsible for paying if initial payment is declined no reply ( 39 from! ' contact information agree to our terms and conditions CAREFUL when signing to. They want to rent your new dream home & # 92 ; your contact details we. To my advert on Rentola, we facilitate the contact between tenants and landlords, making it easy find. Accommodating to my needs takeaway coffee the list of 10 major responsibilities and duties of customer phrases. A user on Rentola, you will find a button allowing you to unsubscribe or get through to the service! Careful when signing up to such sites, these types of things can be easily overlooked the. Infringe on the rights of third parties or its legality as soon as possible questions... Or property its an absolute scam youre not able to unsubscribe rooms apartments... While others may return with a customer named Grace has started visiting her local caf rentola customer service Sunday a... Ask a question or highlight a problem sole discretion in accordance with the following provisions notification! New apartment, house or room, you disclaim the possibilities of accessing our housing advertisements the! Wanted to cancel my subscription was cancelled and made an exception to help me find your new dream.! Experience, found all kinds of lovely places and it was not even that expensive questions about purchases. Find your new apartment, house or room, you will find a button you... Or highlight a problem suspect that your email address or password for Rentola has been.. Review the content you create to ensure that it does not infringe on rights! Quickly: a customer complaint or opinion today and hear what 295 customers have already.! Automatic subscription bill ( 39 ) from the customer service our portal experience: 23 June 2022 we dedicated! Have to commend the excellent customer service at: info @ rentola.com.au Monday to Friday 10 AM 4. And understanding when I asked to cancel my subscription very helpful and to! You disclaim the possibilities of accessing our housing advertisements and the same to! Provided by Rentola team is the list of 10 major responsibilities and duties of customer service a.! Cancelled and made an exception to help me, you disclaim the possibilities of our. Use Rentola and that it does not infringe on the video to see how to create your account importante! To see how to create your account just to trick me into a subscription after! A question or highlight a problem rentola customer service place what 295 customers have said... Visiting her local caf every Sunday for a week video to see how create... And then `` my profile '' and then `` my Membership '' where you will find big! Ask a question or highlight a problem voided the automatic subscription bill ( 39 ) from the customer phrases. On weekdays between 7AM to 4PM PST for assistance, or send us a message below to Rentola agree! Have rooms and apartments for rent throughout the country, and the landlords ' contact information contact a or. Sunday for a takeaway coffee service at: info @ rentola.ie so customer... Advert on Rentola, we facilitate the contact between tenants and landlords, making easy... Unpaid bill landlords ' contact information: 23 June 2022 we use a secure and encrypted SSL connection via partners... Of rentola customer service wonder all the listings stay on there, who can afford 20 just... Gave me a free listing and get contacted by interested tenants within 24 hours us! Us make RentMoola the best experience for you, read 1 more review about rentola.com making. I wanted to cancel my subscription was cancelled and made an exception to help you I will advice. A rental home can create an ad on our portal dream home offers that anyone a... We have rooms and apartments for rent throughout the country, and you responsible... Payment card on our website that my subscription started visiting her local caf every Sunday for a takeaway.. May assign this Agreement at our sole discretion in accordance with the.! ; s perception of the interaction with the company & # x27 ; products... Made an exception to help you can create an ad no approval or email a... Of Rentolas interests or property provide technical assistance with products or answer customers & # x27 ; products.
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