Make sure to also bring the lock or the router within a 15 ft range. My model is ul3 bt. How to reset an Ultraloq keypad door lock? U-Bolt Pro : Size Standard : Colour Black : Style 2nd Gen Fingerprint Version : Finish Brushed : Material Zinc : Shape Square : Number Of Pieces 1 : Special Features . By using u-tec.com, you accept our use of cookies. In most cases, this involves disconnecting power from the lock and turning down its sensitivity using a screwdriver or Allen wrench. Has anyone found a way to recess the door sensor into the door frame? Going with the original battery is not always the best choice. Very impressive security features and options and considered all Smart Locks on the market and this one sold me on it's options. The Bluetooth connection between your phone and the door lock is not working correctly, so you may not be able to control it with your smartphone app. The problem is that you only get triggers with certain lock/unlock events and not others. Our support team will follow up with you via the ticket number 95710. Just like every other smart device on the market, Ultraloq units can also run into problems with the router connection. Battery level shows as "medium" and were replaced fairly recently. Happy Presidents' Day Up to $80 OFF. expires. UltraLoq U-Bolt Pro - Fingerprint Door Lock. Note: Restart the lock, don't reset the lock. You can send a lock/unlock command (OK). Check if there are any loose screws on the inside or outside of the lock; if any visible screws or bolts are missing from either side of your unit, consult with an expert who can make repairs before attempting continued operation. There are many reasons why sometimes your fingerprint wont work with your Ultraloq devices. ; Smartphone App Control From Anywhere: Lock or unlock, share Ekey, check door status and log record.Connectivity Protocol:bluetooth,wi-fi.Note: Measure your door's backset, cross bore and thickness to ensure you find the right fit.Note: Measure your door's backset, cross bore and thickness to ensure you find the right fit. Please reset the lock to Factory Default Mode to delete Admin and all Users. I have found some issues but realized that it was with my door rather than the unit. Overall, I am happy with the product and will be purchasing more for some doors at work. This started a day ago. Can anyone thats out of warranty state that their fingerprint reader still works? More articles about keypad lock not working: Vincent Zhu has 10 years of smart lock system experience and specializes in offering hotel door lock systems and home door lock system solutions from design, configuration, installation, and troubleshooting. Open the App, register a U-tec account and log in to the account. I use the auto-lock function and it works as advertised. Leave your problems and we will reply to you soon! Latch 5 Fingerprint Latch 5 NFC UL3 BT (2nd Gen) . Most programming-related issues can be fixed by power cycling and resetting the device. Now, keypad stopped working. Ultraloq U-Bolt Pro is a Bluetooth Smart Lock that can be locked and unlocked with your smartphone. Furthermore, clean your finger if it is not working and try again. 1) The location-based auto unlock takes about 30 seconds to unlock as you stand next to the lock. Anti-peep Keypad Use an external battery to activate your lock even when the batteries are dead. Emergency Key Override can be used when the battery is dead. Thank to Bluetooth 4.0's ultra low power consumption technology, Ultraloq U-Bolt Pro can be powered by four AA batteries with more than one year of battery life through regular use. Easy DIY smart lock for a smarter home. If you are using U-tec App as Owner, please click "Delete and Reset" to remove the lock from your U-tec Account, then use a Reset Needle to push the Reset Button (at the bottom of Interior Assembly) for around 3 seconds until you hear one long beep and two short beeps. Protect your home with this U-Bolt Pro 6-in-1 Bluetooth Enabled Fingerprint Smart Deadbolt Door Lock. You can see a Log of whos entered and exactly when they did Try turning off any other Bluetooth connections on your phone or tablet, including wireless headphones or speakers. Once the router is connected to the lock after limiting the band to 2.4 GHz, you can open up the 5.0 GHz channel again with a different name. 99% excellent review from over 1,000,000 happy users -give you more convenient living experience and a true "smart home". Add or delete Or you can also view the webiste directly. Metal construction makes it built to last. Delivery man, contractors or service people. This digital keyless door lock is made to last, with easy do it yourself, wireless installation, weather-resistant alloy casing . If youre still having trouble with your Ultraloq U-Bolt Pro, try checking these things: If the lock will not auto-lock after the door is closed, please check whether you have the following troubleshooting steps. The IFTTT triggers now seem to be 100% reliable (which they were not before). Smonet smart lock: Best for commercial and multifamily buildings. We strongly recommend scanning for nearby networks if there is no internet connection available. 3. As noted earlier, both the smart locks are small and compact and are poles apart from the locks like the August Smart Lock or the Kwikset Halo. The only real problem is that the U-Tec IFTTT applets are not great. Open the U-tec App, and select the lock you want to update. Dont know what the fix is. My fingerprint scans, the lock turns green but the deadbolt doesnt even try to open. They offered a 30% discount to purchase new lock. Here's what you need to know about fingerprint door locks, including how they work, and the best fingerprint locks to buy online. If the battery is low, please replace them with brand new ones. Factory Default timing is 30 seconds. Just reach out to the dealer, and he will address these errors for you. Strongly suggest better developers or better QA before releasing to the public. It is recommended to use U-tec App to program your lock. When recently installating and then setting up my replacement U-Bolt WiFi Pro, I had about the worst experience possible with the software (the smartphone app). It'll also automatically lock behind you when the door is closed. Try turning off and restarting your phone. Best Prices Today: U-Tec UltraLoq U-Bolt Pro. The Ultraloq U-Bolt Pro is one of the best smart locks on the market. Add random digits to protect your passcode from prying eyes even with glove. If your keypad has stopped working, these are a few steps to try before you contact one of our technical support representatives. www.u-tec.com/lock/U-bolt_pro/guide, Please watch our easy step by step User Guide video before attempting to use your Ultraloq U-Bolt Pro Smart Lock. I have a support ticket open, but I dont hold out much hope and its over 18 months old, so not under warranty any more. Try to loosen the screws on the mounting plate and deadbolt by hand until they come off ultimately, then reinstall them in their original positions. Latch 5 Fingerprint Latch 5 NFC UL3 BT (2nd Gen) Lever . Assign a one time access for a single entry into your home. It comes with a mechanical key, a 360-degree live fingerprint ID, an anti-peep keypad and auto-unlock . Buy UltraLoq Smart Lock U-Bolt Pro Z Wave $199.00. Ultraloq U-Bolt Pro: Most versatile with 6 ways to unlock. No response at all. How to adjust the lock orientation of U-Bolt Pro? What components does the Ultraloq U-Bolt Pro lock include? 1 put of 10 times is it successful. The first thing to check is your door sensor. U-tec and Ultraloq brands and products are trademarked and protected under law in the United States. There are many factors that have to be considered to streamline the network connections. The Bottom Line. Your input is very much appreciated. You can see a Log of whos entered and exactly when they did from your smartphone. Great! I have a U-Bolt Pro purchased in November 2020. And Ultraloq U-Bolt Pro firmware updates can take anywhere from 2-5 minutes. Here is Ultraloq U-Bolt Pro reset steps: For more Ultraloq locks resetting, please check this article: How to reset an Ultraloq keypad door lock? Retailer. Bluetooth , WiFi (2.4GHz, WiFi 802.11 b/g/n, Ultraloq Bridge is required), 360 Live Capacitive Sensor / Max of 120 fingerprints, User defined 4-8 digit / Max of 60 unique codes, Outside lock body: -22 F (-30 C) to 149 F (65 C), Alexa, Google Assistant, IFTTT (Ultraloq Bridge is required), 2-1/8 (54 mm) diameter face hole & 1 (25 mm) diameter latch hole, 2.95 x 2.95 x 1.22 inch / 75 x 75 x 31 mm (front panel). Just check the tight connection of the unit with the door frame. Just follow the user installation guide step by step and make sure the Frames hole is deep enough. If you don't have a smartphone or don't want to use the App, you can use the programming instructions below. The old lock worked well, but the weak link was always the bridge - it would randomly go off-line, and then all my home automation stopped working. UNION CITY, Calif., Oct. 26, 2022 /PRNewswire/ -- Today, the creator of the popular ULTRALOQ Z-Wave smart locks, U-tec, has announced to join the Works with Home Assistant . Ultraloq U-Bolt Pro is a secure and versatile smart deadbolt that offers 6-in-1 keyless entry to your home. Follow the instructions in sequential order! If U-Bolt Pro is working as Standalone Mode, please use a Reset Needle to push the Reset Button (at the bottom of Interior Assembly) for around 3 seconds until you hear one long beep and two short beeps. I have a U-Bolt Pro purchased in November 2020. If you delete the app and start over it still scans the lock as a previously registered lock. Flexible, online scheduling allows you to book an expert for any day of the week. If the lock is not working correctly, a few common problems can cause this issue. Limited by date and hour. Im having the same issue. True keyless entry via Fingerprint ID, code, or smartphone bluetooth proximity sensor. My wife has a rule that any of my squirrelly home automation stuff HAS TO WORK. I use IFTTT to integrate the lock with my Openhap set up. If you're having trouble with your fingerprint . It could be that your finger is wet or youre not covering the sensor properly. The lock will not Auto Lock after the door is closed. Please scan this QR code to watch the easy step by step installation video before attempting to install Ultraloq U-Bolt Pro. So you cant tell if the lock is locked or not, but you can get an incomplete history of lock events. You & # x27 ; t reset the lock you want to use your Ultraloq Pro! Lock and turning down its sensitivity using a screwdriver or Allen wrench or not. 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