We want to thank you for the continued support, patience, and love weve received from you all. If Virgin must cancel the cruise: Notice is given to guests affected by cancellations regarding their options for rebooking or refunds. For your comfort and convenience, we recommend that Guests arrive at your selected arrival slot noted on your Voyage documents. Smoking areas are provided around the ship. The annual airline fee statement credit can be complicated to take advantage of compared to the broader travel credits offered by competing premium cards. Click. All sailors (passengers) must make their own travel arrangements to and from the port of departure. Enrollment required. In order to facilitate the embarkation process, Guests may complete the online check-in process as soon as all their deposit is paid. Taxes, fees, and port charges are refundable on all cancellations other than mid-cruise early departures and no-shows. Following the requirements of local territories, and consulting CDC guidance, we will test Sailors exhibiting symptoms while boarding and/or during their voyage when necessary. Carnivals cancellation policy has changed recently to become less flexible. Once we have received your deposit (or full payment if within 120 days or less of the sailing date), the voyage fare you pay is locked-in, that is, the voyage fare will not increase. Cunards policy is somewhat convoluted in that it offers a percentage refund based on not only the amount of time that remains between cancellation and the sailing date but also the length of the sailing. (Proof of a positive test result is required. If a refund request is not made by that time, passengers will automatically receive credit for a future voyage. Passengers who booked by April 30, 2022, for sailings departing through May 31, 2022, are also covered if local regulations prohibit them from traveling or require them to quarantine. In the case of any conflict between these Additional Terms & Conditions and the relevant Ticket Contract, the relevant Ticket Contract will prevail. Our goal is to ensure all of our crew arefully vaccinated with two shots of a WHO-approved COVID vaccine. There's complimentary WiFi on board, so you dont need to check with your provider about data roaming charges. We are unable to guarantee that you will not be included in video footage and photographs on an incidental basis. These Sneak-a-Peek sailings will offer a taste of the Virgin Voyages experience on board Scarlet Lady. The Voyage will only be cancelled on the date we receive the notice of cancellation. While we are as disappointed as you are, know that this is just a temporary setback and will not stop us from becoming the world's most irresistible holiday. Virgin Voyages is not responsible for any representations or conduct of your travel agent, including, but not limited to, failure to remit your deposit or other funds to Virgin Voyages, for which you shall at all times be liable to Virgin Voyages, or any failure to remit a refund from Virgin Voyages to you. jim martin death couples massage class san diego beaver falls football royal caribbean covid cancellation policy. Virgin Voyages has one of the most generous refund offers on cruises cancelled by the cruise line and even when you cancel or make changes to your booking, Virgin's policies are a bit different from the norm. Individual cancellation policies apply at the Guest level for any individual cancellation within a cabin. We will seek your express consent before doing so. Due to the risks inherent in travel by sea, if a Guest has any special medical, physical or other requirements, the Guest, the Guests travel agent, or any person booking on Guests behalf is requested to inform us at the time of booking of any special need or other condition for which Guest or any person in Guests care may require medical attention or accommodation during the Voyage, or for which the use of a wheelchair or service animal is contemplated or necessary. In order to sail with us and ensure that we Voyage Well together, we need you to sign our Voyage Well acknowledgment. For questions about whether our Voyage experience is right for you, please contact our Shoreside Sailor Services by clicking here or if in the US or Canada calling 1-954-488-2955 and if in the UK +44-20-3003-4914. Card Rating is based on the opinion of TPGs editors and is not influenced by the card issuer. COVID-19 antigen testing prior to sailing. If this is not complete, we cannot let you board the ship. For more cruise news, reviews and tips, sign up for TPGs cruise newsletter. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year. There are wheelchair accessible staterooms available in various categories. Please head to our Sailor Appto complete the health-check form at least 24 hours before embarkation. Notwithstanding, where permitted by law, by boarding our vessel, you grant us permissionto photograph, film and/or record you by any means. The remaining balance is refundable on any cancellation made 121 days or more from departure. Weve outlined a few recommendations about approaching travel to and from the ship the trains, planes, and automobiles in between. Future cruise credits are issued for the fare paid at the time of cancellation. Anyone who books a Virgin Voyages sailing on or before May 31, 2022, for a cruise departing on or before Oct. 15, 2022, is eligible to receive a full refund in the form of FCC when they cancel at least 48 hours before they're scheduled to set sail. - Pre-cruise testing is no longer required. Virgin Voyages strongly recommends that Guests and their travel professionals obtain and consider such information when making travel decisions. They will receive 75% if they cancel between 22 and 29 days out, and 50% between 15 and 21 days out. Cancel booking. What it was like on the first Azamara cruise since the line split with Royal Caribbean Group, Take a look at Carnivals Mardi Gras (yes, the one with the roller coaster), Heres a first look at Celebritys new Celebrity Apex, Cunard becomes one of the first lines to mandate vaccine boosters, A Disney cruise vs. a visit to Disney World during the pandemic, Curious about Holland Americas newest Rotterdam? You can also email healthcheck@virginvoyages.com if you return with a positive result. Passengers who test positive or who have been exposed will also be granted 100% FCC. Current and past notifications are also posted on the inaugural season updates page. Virgin Voyages, Richard Branson's adult-only cruise line, will require all passengers and crew to be vaccinated for COVID-19 before boarding, the company announced Tuesday . - After the grace period (but still before the 120-day mark), you can receive a full refund on any payments, not including your deposit. Travel Restrictions to Prevent the Spread of Disease, When NOT to Travel: Avoid Spreading COVID-19 | CDC, Travel during the coronavirus pandemic | European Commission, In addition to pre-voyage assessments completed by those who are deemed high risk of becoming infected with SARS-CoV-2 (Coronavirus), we will collect a pre-voyage medical questionnaire/health declaration that all Sailors must complete before boarding the ship, This pre-voyage medical questionnaire opens up for completion in the Virgin Voyages Sailor App 24 hours prior to sailing, Sailors cannot board the ship until they have completed this questionnaire, If Sailors responses cause our medical team concern (i.e. 4. You must get, and cover, all the appropriate tests and medical clearances that your home country requires prior to flying home. Editors note: This post has been updated with new information. Related: Heres a first look at Celebritys new Celebrity Apex. Guests requiring the use of service animals (US) or assistance dogs (UK and EU) are asked to notify us not less than 21 days prior to the Voyage. Find the right card for you. What happens if a Sailor tests positive at the terminal? The body cameras record interactions with Guests and crew to ensure the protection of our Guests, crew, and Security Team members. Add Virgin Voyages to the list of cruise lines that will require all passengers and crew to show proof of a COVID-19 vaccine. The minimum age to book a Voyage is 18 years old. Virgin Voyages reminds all Guests that they must ultimately assume responsibility for their actions while ashore. On March 12, Virgin released a statement postponing the showcase tour of the inaugural season of Scarlet Lady until July 15, and the Maiden Voyage taking place Aug. 7. All rates and information presented herein were in effect at time of printing and are subject to change with or without notice. Booster shots are recommended for those who are eligible. For bookings made through April 31, 2022, for cruises departing any time in 2022, Viking is permitting its ocean and river customers to cancel within 14 days of sailing and receive a credit for a future sailing. Shore Things. Virgin Voyages announced that all passengers and crew must be fully vaccinated for Covid-19 before embarking on its ship. 2. If 3 or 4 Guests are booked in a triple- or quadruple-occupancy cabin and 1 or 2 Guests cancel, we retain the right to move remaining Guests to a smaller cabin (triple- or double-occupancy) in the same category. We may desire to use such imagery/footage in our marketing or promotional materials in print, on television, on our website, on our social media sites, or other media. Related: Cunard becomes one of the first lines to mandate vaccine boosters. Sometimes it's worth a large investment to reap the benefits of a great credit card. Ready-to-Sail is required information for every Sailor in a reservation and includes the following: Sailors can add/confirm Ready-to-Sail information through any of the following avenues: The Band is your room key, wallet, bar, and restaurant tab all in one with just one, simple tap. Standard cancellation policies are found in the ticket contract. Related: Does MSCs latest vessel really cater to Americans? Once you check in, youll receive your Band and board the ship. While our standard booking policies provide options and flexibility should plans change, from time to time we may activate a specifically branded Flexible Booking Policies offer, or other special offers, that may affect bookings, deposits, payment schedules, cancellations, and/or refunds on cancelled voyages. For more information, see the Cancellation Policies section on the Virgin Voyages terms and conditions page. With restrictions easing and travel becoming easier once again, our COVID-19 flexible booking policy came to an end on 23 June 2022. Under that policy, cruisers will forfeit anywhere from 15% to 100% of the amount they've paid, based on when they cancel and how long their sailing is. Our protocols and considerations for Sailors who are considered High Risk, 2. (Proof is required.) Again, well leave the fun packing elements to your discretion (after all, you know how you like to vacation), but we have some recommendations about what to bring and how to bring them. Refunds will be issued to the original form of payment, minus any cancellation fees, which will be refunded via FCC. See below for everything were doing to make that happen pre-sail: Well be following recommended CDC and European government guidelines, and working closely with the Voyage Well Expert Advisory Group in order to inform and update our processes and procedures in real-time. We will look after you if you test positive for COVID on board 3. If you test positive prior to your sail, we have credit/refund policies so you can join us soon, 2. For down-category change, fare decrease will be provided in the form of onboard credit or Future Voyage Certificate. So in the instance that any of our Sailors or Crew potentially become unwell after we return home, we want you to know weve got your back by: Please note that all of our Sailors are responsible for making necessary COVID-testing plans after disembarkation from the ship. TheU.S. Department of StateandU.K. Government, and other governmental agencies, regularly issue advisories and warnings to travelers giving details of local conditions in specified cities and countries according to the agency's perception of risks to travelers. $200 Airline Fee Credit: Get up to $200 in statement credits per calendar year in baggage fees and more at one select qualifying airline. If you have only paid a deposit, the future cruise credit would be for that amount, not the full fare of the cruise. For bookings made prior to May 31, 2022, for voyages departing before September 30, 2022, passengers can cancel up to 30 days before sailing and receive a full refund to the original form of payment, minus any nonrefundable amounts, which will instead be issued as FCC. For sailings departing May 1, 2022, or later, the lines standard cancellation policies apply. Per Guest taxes and fees will be collected or refunded to the original credit card(s) on file if the taxes and fees on the new sailing date differ from the original. A complete look at Virgin Voyages' refund policies. We reserve the right, without liability whatsoever, to refuse passage, disembark, quarantine, deny service of alcohol to, restrain or confine to a cabin or any other area, any Guest whose physical or mental condition, or behavior, or the physical or mental condition or behavior of any person in the care of Guest, considered in the sole opinion of the Master and/or the doctor onboard to constitute a risk to the Guests own well-being or that of any other Guest, crew member or person, or to the safety of the vessel. Editorial disclaimer: Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Such a Guest will be responsible for all applicable fees and travel expenses to that subsequent port of call. Related: Heres what to consider if youre thinking about booking future travel now. Cruisers booked on Windstar voyages departing through June 30, 2022, can cancel as late as 48 hours before their scheduled embarkation day. But you do have the option to transfer, sell, or otherwise have someone go in your place up to 48 hours before your Voyage. At least one high-profile line is considering the idea. Notice of any of the above items may be made online at booking to our Shoreside Sailor Services by clicking, If any such special need or condition arises after a Guest has booked a Voyage, the Guest is requested to report it to. A comprehensive collection of information youll need before setting out for sundrenched beach days and moonlit nights at sea. Always check with your cruise line or travel agent before making a decision. Sailings booked after March 31, 2022, and those departing after Sept. 30, 2022, are not covered and will be refunded according to the line's standard cancellation policy. In some cases, the answer is yes. A Guest found smoking anything, to include vapes, in their room (including balcony) or other non-designated areas onboard, agree to a $500 fee to be added to their onboard account, and may be disembarked from the Voyage, which may be at a port of call. Virgin Voyages will have no further responsibility toward Guest in this instance; the cost of return to the port of embarkation or Guests home will be borne by the Guest. Conditions page comprehensive collection of information youll need before setting out for sundrenched beach and! Any conflict between these Additional Terms & Conditions and the relevant Ticket,! Advantage of compared to the original form of onboard credit or future Voyage check in, youll receive your and. Arefully vaccinated with two shots of a positive test result is required class san diego beaver falls royal! Voyages departing through June 30, 2022, can cancel as late as 48 hours before embarkation or.! 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